Key Control Indicators (KCIs)

Metrics that measure the effectiveness of controls implemented to mitigate risks. KCIs provide insight into whether controls are operating as designed and achieving their intended risk mitigation effects. Examples might include the percentage of compliance exceptions, control testing failure rates, or the frequency of control overrides. In RBPM, KCIs complement KPIs and KRIs to provide a comprehensive picture of performance, risk, and control effectiveness. They help organizations determine whether their control environment is adequately supporting the pursuit of objectives within appetite boundaries.